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  • Robert Murtha

Successfully Modernizing Technology in the Public Sector

Updated: Apr 7

There are several reasons why the public sector has struggled to modernize their technology offerings. Many public sector organizations have legacy systems and processes in place that are difficult and expensive to update. These legacy systems may have been in place for many years, and updating them can require significant time, resources, and expertise. Additionally, public sector organizations often have complex and bureaucratic processes that can make it difficult to implement new technologies and systems.


The Washington Monument in the distance, line drawing.

Modernizing IT systems can be a costly endeavor, and many public sector organizations may not have the necessary funds to invest in new technologies and systems. The procurement process for IT products and services in the public sector can be slow and complex, further complicating the modernization process.


There is often a lack of political support and leadership for IT modernization in the public sector. Many public sector organizations are subject to political oversight, and changes to IT systems may require approval from elected officials. This can make it difficult to secure the necessary support and funding for efforts that are misaligned with the ethos of new leadership.


The government has struggled to modernize their technology offerings due to a combination of factors, including legacy systems, financial constraints, and a lack of political support. Modernizing IT systems in the public sector requires careful planning and coordination, as well as support from political leaders and other stakeholders.


The Importance of Investing in the Right Things


Digital Transformation within the public sector is becoming increasingly important as more and more government agencies and organizations rely on technology to deliver services to the public. With the rapid pace of technological advancement, it is essential for public sector organizations to keep up with the latest developments in order to remain effective and efficient. However, modernizing IT systems in the public sector can also be a complex and challenging process.


People with colorful clothing collaborating while sitting on colorful furniture.

One of the biggest challenges of this modernization is the potential for security breaches or cyber attacks. As government organizations adopt new technologies and transition to more advanced IT systems, they may become more vulnerable to attacks from hackers or other malicious actors. In order to protect against these threats, public organizations need to invest in robust security measures and regularly update their systems to guard against new threats.


Another challenge of technology modernization in the public sector is the potential for disruptions to services during the modernization process. This could include downtime or other disruptions that could impact the delivery of services to the public. In order to minimize these disruptions, public sector organizations need to carefully plan and manage the modernization process, including conducting thorough testing and training of staff on the new systems.


Furthermore, the potential for cost overruns or other financial challenges introduces complexity. Modernizing IT systems can be a costly endeavor, and public organizations need to carefully plan and budget for the costs associated with the modernization process. This can include not only the cost of new technologies and systems, but also the cost of training staff and implementing new processes.


Despite these challenges, there are several steps that public sector organizations can take to successfully modernize their IT systems.

  1. It is important to have a clear and well-defined strategy for modernization, including a timeline and goals for the process. This can help to ensure that the modernization effort stays on track and delivers the desired results.

  2. Public sector organizations should engage in regular communication and collaboration with stakeholders, including staff, community members, and other stakeholders. This can help to ensure that everyone is aware of the modernization efforts and can provide input and feedback.

  3. Federal, State, and City Governments should invest in robust security measures and regularly update their systems to guard against new threats. This can help to protect against potential security breaches and ensure that the organization's IT systems are secure and reliable.

How to Find Better People While Upskilling Your Current Workforce


There are several steps that the public sector can take to recruit better technology talent. One approach is to offer competitive salaries and benefits packages to attract top technology talent. These organizations should also consider offering flexible work arrangements, such as telecommuting or flexible hours, which can be attractive to technology workers.


Happy lady speaking to a person in a suit.

Another way that these organizations can recruit better technology talent is to focus on building a positive workplace culture and reputation. The government should strive to create a positive, collaborative, and inclusive working environment that is appealing to technology workers. This can include providing opportunities for professional development and growth, as well as promoting a positive work-life balance.


Additionally, the public sector can consider partnering with technology companies, academic institutions, and other organizations to create internship, apprenticeship, and mentorship programs. These programs can provide hands-on experience and training for technology workers, and can help to attract top talent to the public sector.

Overall, recruiting better technology talent in the public sector requires a combination of competitive compensation and benefits, a positive workplace culture, and partnerships and training programs.


By taking these steps, public sector organizations can attract and retain top technology talent and improve their IT capabilities.


The Adjective Conclusion!


Digitally Transforming and Modernization in the public sector is a complex and challenging process, but it is essential for public sector organizations to keep up with the latest technological developments in order to remain effective and efficient.


By carefully planning and managing the modernization process, engaging with stakeholders, and investing in security measures, public sector organizations can successfully modernize their technology systems and better serve the needs of the public.


Adjective is a design company that focuses on user experience, human factors, and AI Development. The company combines deep technology with human-centered principles to ensure solutions are developed in high-quality and humane ways. Automation is good when it considers the human impact. Currently we are collaborating with exceptional partners in a variety of industries such as: Defense, Academia, Medicine, and Energy. We are a NIST 800-171 compliant company.

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